The Power of a Smile

​By: Heather Bahe, VP, Consumer Lending Manager – Consumer Lending

When I think of my favorite Bankers Trust story, I immediately think of Mary McCracken. I started my employment with Bankers Trust 12 years ago at the East Branch as a Relationship Banker. Mary's smile is contagious and was my favorite thing about going to work every day. Each day I would watch her with our customers. She would hug them, shake their hands, offer them coffee, ask about their families, and offer to help any way she could. I even watched her take a rock out of someone's shoe when she noticed them limping. I haven't worked with Mary for the past eight years, but the admiration I have for her hasn't changed. Mary is the most genuinely kind person I know, and Bankers Trust is a better organization because of her and her beautiful smile.

Stories of Trust | Heather Bahe | Bankers Trust