Business Line Results

Commercial Banking

Focusing on service and relationships yielded another solid year for Commercial Banking. Our loan portfolio, at $3.8 billion, is strong and well positioned for the future. The Commercial Real Estate portfolio increased 3%. Net new commercial loan commitments for the year were just over $1.2 billion.

Treasury deposit growth 2019 graphicWe continued growing our specialized financing and lending efforts, including Equipment Finance, Commercial Real Estate, Dental Practice and ESOP Finance. We are growing the commercial lending portfolio by meeting the needs of our current customers and winning new relationships across the footprint.

Innovation drove success for Treasury Services. The team worked to reduce risk, optimize processes and support each other across markets and functions. Treasury Services also launched its Customer Advisory Board. This group of key clients meets with Bankers Trust team members to discuss needs and share ideas. It’s this type of relationship and community building that helped grow treasury deposits to $2.14 billion.

We amplified our Commercial Banking marketing efforts in 2019, specifically targeting middle-market organizations, leading to more and stronger relationships in all markets.

Together, these efforts yielded strong results, improved processes and more innovative solutions. They are also why Bankers Trust has been named “Best Commercial Lender” by readers of the Des Moines Business Record for the past several years.

Wealth Management

Throughout 2019, it was all-hands-on-deck in our Wealth Management division as team members worked to upgrade the division’s back-end technology to the Bankers Trust Total Wealth platform. The upgrade took place in early December and is already enhancing the customer experience and streamlining internal processes.

Market expansion continued to be a key component of Wealth Management’s growth strategy. Efforts included adding to our Private Client Services expertise in Phoenix, where there is a concentration of high-net-worth residents, and in Cedar Rapids, where there’s significant opportunity to provide wealth management services to existing and potential clients. We also continued efforts to expand the delivery of our trust services from BTC Trust Company of South Dakota.

In 2019, Wealth Management focused on streamlining processes, market expansion and integrated collaboration - graphic

In all markets, Wealth Management collaborated with other areas of Bankers Trust to build on our pipeline and grow deposits. In particular, our Private Client Services and Retirement Plan Services teams are working more closely than ever with Private Banking and Commercial Banking areas to ensure customers receive the products and services they need.

Early in the year, the Wealth Management division sold its Corporate Trust business, which allows the division to focus on building and expanding its other business lines, including individual trust services.

Not FDIC-Insured. May lose value. No bank guarantee.

Consumer Banking

BTC AR ConsumerBanker 300x300Bankers Trust celebrated the grand opening of its new Ankeny, Iowa, branch in March. Not only is it a beautiful and functional new space, it also serves as a great example of the collaborative culture that exists throughout the bank. The new location provides customers access to the full array of solutions and experts they need.

And, while the Ankeny location may serve as the model, Consumer Banking is building a culture of consistent service and solutions and a focus on relationship building in Central Iowa, Eastern Iowa and Phoenix. This includes a commitment to creating a seamless experience for our customers.

residential mortgage originations of $307 million graphicOne example of this is the reinvention of our Residential Real Estate business. Throughout 2019, Bankers Trust focused on improving back-end support for home financing and aligning our Residential Real Estate team with our Retail and Private Banking teams in ways that help build stronger relationships with customers across the bank.

Through these efforts, Consumer Banking continued to grow. By year-end 2019, our 40,100 Consumer Banking customers had more than 63,500 accounts with us and consumer deposits totaled $1.25 billion. Private Banking generated $495 million in deposits.

BTC Capital Management

BTC AR CustomerRetention 600x300

BTC Capital Management is an affiliate of Bankers Trust and an SEC Registered Investment Advisory firm. It offers a full array of investment solutions including portfolio management, advisory services and asset allocation.

BTC Capital Management expanded to serve additional markets and new bank partners in 2019. Throughout the year, the firm focused on investment performance, risk management and building relationships. Along with the Bankers Trust Wealth Management division, BTC Capital Management began using the Bankers Trust Total Wealth platform. This leading-edge technology offers staff and clients enhanced solutions and a better experience, while also creating stronger integration with the Bankers Trust team.

$3.42 billion in AUM at year-end 2019

With the right people, tools and solutions in place, BTC Capital Management is well positioned for continued growth.

Not FDIC-Insured. May lose value. No bank guarantee.

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