Diversity and Inclusion

Bankers Trust has a longstanding and ongoing commitment to fostering an inclusive culture and community. Diversity at Bankers Trust is more than facts and figures and a list of activities. Our story of inclusion is made up of hundreds of individual stories of employees who represent the diverse communities we serve. In fact, diversity is one of the bank’s five core values. The value states:

Bankers Trust Core Value: Diversity

Bankers Trust respects, recognizes and celebrates the strength of its diversity and considers it one of our greatest assets. Bankers Trust embraces and honors the different cultures and backgrounds of its clients, employees and our community.

We know “diversity and inclusion” covers a wide range of the qualities that make us different –background, ability, ethnicity, religious affiliation, veteran status, sexual orientation, gender identity, age, and many more. We understand that diverse teams outperform others when it comes to breakthrough thinking, innovation and creativity.

Our team members, customers and communities help us strive to constantly do more as it relates to inclusion. Some of our efforts include:

  • We listen to customers and provide solutions in 19 languages. This is a result of our effort to hire employees who mirror the communities they serve.
  • Our Next Gen committee engages younger employees and shines a light on the value of generational diversity.
  • The bank’s Diversity and Inclusion Committee offers annual training to teach and address many areas of inclusion.


We’ve been recognized for our culture of inclusion by many local and regional organizations. Some of these accolades include:

  • Four-time recipient of the Greater Des Moines Partnership’s Inclusion Award
  • Chinese Association of Iowa’s Business Partner of the Year Award
  • Better Business Bureau’s Integrity Award
  • NAACP’s Merit Employer of the Year Award
  • National Business Research Institute’s Circle of Excellence Award
Lo keongam

Lo Keongam

“Near the entrance of every Bankers Trust branch is a small sign listing the languages spoken by employees in that location. I am very proud of those little signs – and the total of 19 languages they highlight. They show that Bankers Trust is a melting pot – just like the communities we serve. Many banks talk about being diverse, but Bankers Trust is truly committed to mirroring and supporting our diverse communities.”

Lo Keongam, AVP – Assistant Manager, Bankers Trust East Branch