Bankers Trust Gift Card Agreement

​Terms and Conditions for the Visa® Prepaid Gift Card 

Service Definitions

  • “Agreement” means these terms and conditions of the Visa Prepaid Gift Card.
  • “Card” means the Visa Prepaid Gift Card, loaded with a specific amount of funds, redeemable to buy goods and services generally wherever Visa is accepted. 
  • “Cardholder” refers to any person who uses the Card.
  • “Inactivity” means there has been no activity on the card. Activity is defined as any action that results in a decrease of the card funds, except fees. Additionally, declined transactions, error adjustments, and reversals of prior transactions are not activity. 
  • “We,” “us,” and “our” refer to Bankers Trust (“Bank”).
  • “You” and “your” refer to the person or persons who have received the Card and are authorized to use the Card as provided for in this agreement.

This Agreement describes the terms and conditions under which the Card has been issued to you.  By accepting and using the Card,Visa 1color you agree to be bound by the terms and conditions contained in this Agreement.  Please sign your Card immediately and register as the recipient of your Card.  The Card will remain the property of the Bank and must be surrendered upon demand.  The Card is nontransferable, and it may be canceled, repossessed, or revoked by the Bank at any time without prior notice subject to applicable law. 

Please read this Agreement carefully and keep it for future reference. 


You will need to activate your Card prior to using it.  You can activate your Card online at or by calling toll free: 1-866-255-9849. You will be prompted to select a personal identification number (PIN) for the card at activation. If you prefer to use the card without a PIN, select “credit” at merchant terminals and sign the signature panel. To protect your card, sign the signature panel on the back of the card immediately after activating it.


To register go to It is strongly recommended that you register as the recipient of your Card; otherwise you may not be able to establish that you are the owner of the Card if it is lost or stolen. Additionally, registering as the recipient of the Card will assist in determining FDIC deposit insurance coverage for the Card balance.


Inactivity Fee: $5.00/month (after 12 months of Card inactivity)

Card Replacement Fee: $7.50/card (for lost or stolen Card replacement)

For current fee information or to report your Card lost or stolen and obtain a new Card, please call (866) 255-9849. Additionally, fee information and transaction history may be obtained by visiting ​

Using Your Card

You may use your Card to obtain goods or services generally wherever the Card is honored. Generally, merchant terminals displaying the Visa, Plus, or SHAZAM network logos honor the Card. You will be prompted to request a personal identification number (PIN) for the Card, however, ATM and other cash withdrawals, and preauthorized payments are not permitted.  You agree not to use your Card for illegal gambling or other illegal purposes. Display of a Visa card logo by, for example, at an online merchant does not necessarily mean that transactions are lawful in all jurisdictions in which you may be located. If you use your Card number without presenting the Card (such as for mail order, telephone, or Internet purchases), the legal effect will be the same as if you used the Card itself.

You do not have the right to stop payment on any transaction made with your Card.

Each time you use your Card, you authorize us to deduct the amount of the transaction from the balance of the funds associated with the Card. YOU ARE NOT ALLOWED TO EXCEED THE BALANCE OF THE FUNDS AVAILABLE ON YOUR CARD.  If you attempt to use the Card when there are insufficient funds available, the transaction will generally be declined. Nevertheless, if a transaction that exceeds the balance of the funds available on your Card occurs due to a system malfunction or otherwise, you shall remain fully liable to us for the amount that exceeds the available card balance.

If you wish to use your Card for a purchase which is greater than the balance of the funds available on your Card, you must tell the merchant to charge to the Card only the exact amount of funds available on the Card, and then you must arrange to pay the difference using another payment method.  The merchant may require payment of the difference in cash rather than accepting another card, such as a credit or debit card.  Some merchants may not accept these “split transactions.”  If you fail to inform the merchant prior to completing the transaction, your Card is likely to be declined.

If you commence a purchase and then change your mind and fail to make the purchase after the merchant has already obtained an authorization for the transaction, the authorization may result in a temporary hold for that amount of funds for up to ten (10) days. 

If you use your Card for gasoline purchases, you must pay with the Card at the cashier station. The Card cannot be used for pay-at-the-pump transactions.

When using the Card at a restaurant, gratuity of up to 20% will be automatically added to the amount of the bill at the time of authorization through a credit card terminal. This ensures you have funds available to cover the bill plus gratuity. Your Card will not be charged the calculated 20% gratuity; instead it will be the amount you indicate.

Restricted Transactions

Visa and Bank rules and regulations restrict the use of your Card from the following types of transactions:

  • Cash advance
  • Purchase of cash value products such as a money order or a cashier’s check
  • Exchange for foreign currency
  • Automatic Teller Machine (ATM) withdrawal
  • Wire transfer
  • Online gambling
  • Automated fuel dispensers (pay-at-the-pump gas purchases)
  • Hotel and car rentals

Visa may change its rules at any time.  Compliance with Visa rules is required.

Returns, Refunds, and Disputes

If you are entitled to a refund for any reason for goods or services obtained with your Card, you agree to accept credits to your Card for such refunds.  It may take up to seven (7) days for the amount of the refund to be credited to your Card. You will need to contact the merchant to resolve disputes.


You should obtain a receipt at the time you make a transaction using your Card.  You agree to retain your receipts to verify your transactions. You may not receive receipts for small-dollar transactions of $15 and less.

No Warranty Regarding Goods or Services

We are not responsible for the quality, safety, legality, or any other aspect of any goods or services you purchase with your Card.

Lost or Stolen Card

Contact us AT ONCE if you believe your Card has been lost or stolen. You should call toll free 1-866-255-9849.  Telephoning is the best way to minimize your potential losses. The Card may be replaced for the remaining balance with certain restrictions: You must provide the Card number, and you must have registered as the recipient.

Inactivity Fee

If there is any one-year period in which there has been no activity on the Card, the Card will be subject to a monthly inactivity fee of $5.00.

Additional Information about Your Card

It is important to track the balance remaining on your Card. You may determine the current balance on your Card by calling toll-free 1-866-255-9849 or by visiting Your Card will expire after the end of the month shown on the front of your Card.  After the expiration date, you may request a new Card at no charge in the amount of the unused balance.  Card funds do not expire; however, you could lose the unused balance to inactivity fees.   

Limitations on Our Liability

We will not be liable if:

  • you do not have enough funds available on your Card to complete a transaction;
  • a terminal or system is not working properly;
  • circumstances beyond our control (such as fire, flood or computer or communication failure) prevent the transaction;
  • a merchant refuses to accept your Card; and/or
  • access to your Card has been blocked after you reported your Card lost or stolen.

There may be other limitations on our liability.


We may disclose information to third parties about your Card or the transactions you make:

  • where it is necessary for completing transactions;
  • in order to verify the existence and conditions of your Card for a third party, such as a merchant;
  • in order to comply with government agency, court order, or other legal reporting requirements;
  • if you give us permission; and/or
  • to our employees, auditors, affiliates, service providers, or attorneys as needed.

Other Terms

Your Card and your obligations under this Agreement may not be assigned.  We may transfer our rights under this Agreement. Use of your Card is subject to all applicable rules and customs of any clearinghouse or other association involved in transactions.  We do not waive our rights by delaying or failing to exercise them at any time. If any provision of this Agreement shall be determined to be invalid or unenforceable under any law or regulation, the enforceability of any other provision of this Agreement shall not be affected.  This Card is issued by Bankers Trust under license from Visa U.S.A. Inc.


We may cancel or suspend your Card or this Agreement at any time.  Our termination of this Agreement will not affect any of our rights or your obligations arising under this Agreement prior to termination. You are not permitted to redeem the Card for cash.

Governing Law

This Agreement will be governed by the laws and regulations of the state of Iowa except to the extent governed by federal law.

Rev. 11/19