
Locations
Find contact information and addresses for each of our 19 locations across IA, NE, SD and AZ.
At Bankers Trust, customer and employee safety is always our top priority. We appreciate your flexibility over the last couple months as we’ve adjusted to serve you in a variety of ways. We encourage you to continue using our branch drive-up lanes and ATMs, as well as our internet and mobile banking tools (available for iOS and Android), whenever possible. These are all convenient options for transactions such as cash withdrawals, check cashing and simple deposits.
Learn about Internet Banking Enroll in Internet Banking Learn about Mobile Banking
All Central Iowa and Cedar Rapids branches will remain open for drive-up use, and lobbies will be open by appointment only. If you have an appointment, proceed to the drive-up lanes, provide your I.D. through the carrier and prepare to lower your mask to confirm identity. Your I.D. will be returned when you enter the office.
Customers may call their local branch or Customer Service to make transactions, set an appointment to meet in person for transactions requiring the customer be present, or to access their safe deposit box. Employees and customers will be required to wear masks during appointments, and customers will be asked to show their IDs and lower their mask to verify their identity upon arrival.
We appreciate your continued flexibility as we respond to the constantly changing state of our community and prioritize employee and customer safety.
We understand the coronavirus outbreak has caused financial uncertainty and stress for our customers. Bankers Trust is committed to supporting our customers in a variety of ways.
Bankers Trust will provide individualized support for our customers to meet their specific needs while following guidelines set by the government.
If you need assistance with loan restructuring for mortgage or consumer loans (including auto, home equity, lines of credit and unsecured loans), please contact your banker, a local branch, or customer service at 1-800-362-1688.
The Coronavirus Aid, Relief, and Economic Security (CARES) Act recently passed by Congress and signed into law by President Trump contains a few provisions regarding rule changes for retirement plans, regarding required minimum distributions, 2019 IRA contributions and penalties on early distributions.
Learn more about IRA changes due to the CARES Act
As Economic Impact Payments are starting to be distributed, the U.S. Treasury Department and the IRS have unveiled a new tool called “Get My Payment.” This website allows you to check the status of your payment, provide direct deposit information and confirm how you’d like to receive your payment (direct deposit is highly recommended).
Visit the “Get My Payment” website
Please note: Bankers Trust does not have information about when your payment will be received, or to which account it will be deposited. For a full list of frequently asked questions, or to learn more about your potential payment, please visit the IRS website.
As these payments are made, remember to be on the alert for fraudulent activity, including anyone who:
Remember, the IRS will not call, text you, email you or contact you on social media asking for personal or bank account information – even related to the economic impact payments.
The business impacts of the coronavirus have been widespread, and the future remains unclear. However, as a community bank – and more importantly as a partner to you and your business – we want to provide you with resources, including those available through the U.S. Small Business Association and Treasury Department’s Paycheck Protection Program.
Learn about the Paycheck Protection Program
The simple infographic outlines several Bankers Trust resources that enable you to do your banking almost anywhere at any time of day. Click the image to view the full infographicgraphic.
Below is information about what we’re doing to continue operating safely and effectively. We’re also providing several reputable resources you can turn to for general information and guidance. Bankers Trust is committed to keeping you safe and informed while continuing to serve your needs throughout this situation.
Find up-to-date information about the coronavirus at:
Please Note: You are leaving a Bankers Trust website and entering a website that Bankers Trust does not control. Bankers Trust has provided this link for your convenience, but does not endorse and is not responsible for the content, links, privacy policy, or security policy of this website.