Introducing Digital One Business for Business Internet Banking

With Digital One Business – an upgrade to the current Business Internet Banking platform – you will enjoy a seamless experience and robust functionality. There is no additional cost to using the upgraded platform, your logins and passwords will remain the same, and you will enjoy continuous access to all cash management functions.

How you benefit from the upgrade

• Responsive/omni-channel design. Digital One Business scales to the device being used – desktop to tablet to mobile.
• Centralized approvals. In the current Business Internet Banking platform, the approval process was different for each task. With Digital One Business, there is one approval workspace for transactions and templates, and user administration with persistent access in a banner at the top of each page.
• Streamlined menus. Menu options are consolidated for simplified navigation.
• Improved navigation. Pages are designed to enhance user efficiency, resulting in fewer mouse clicks. Sections of data can be expanded or collapsed, and you no longer need to click “Save” twice when creating or changing user entitlements.

What’s staying the same

• All existing data/templates
• ACH & Wire templates
• Account Transactions/Statements (extended history remains the same)
• User profiles and assigned entitlements/security roles
• Bill Payment history and payees
• Favorites/Saved Reports
• Alerts/Messages
• Tokens (physical token fobs and software tokens)
• All scheduled/recurring payments

What’s new

The existing Dashboard functionality has been replaced by a more streamlined, user-friendly version. It provides immediate access to balances, approvals and exceptions, and allows users the ability to arrange the order of the accounts displayed in the panels. This update will require users to re-configure their panels post migration. Please refer to Digital One Business Dashboard User Guide for more information about configuring your panels.

Ready for a demo?

To experience the updated functionality of Digital One Business, please visit the Digital One Business Demo site.

Frequently Asked Questions (FAQs) about Digital One Business

• Will the current templates for ACH, wire and transfers be converted to the new user experience?
  Yes. There is no impact to existing templates or data saved in the underlying system database.
  

• Will I still be able to search completed transactions (ACH/wires) from the old system once we are on Digital One Business?
  Yes. There is no impact to completed transactions or data saved in the underlying system database.
  

• Will our searchable history timeframes remain the same (transactions, statements, completed transactions)?
  Yes. There is no impact to the retention of transaction data or statements.
  

• Will recurring transactions (ACH, internal transfers) be converted to the new user experience?
  Yes. There is no impact to existing recurring transactions or data saved in the underlying system database.
  

• Will users’ alerts, email and text, convert to the new user experience and be set up the same?
  Yes. There is no impact to the existing alerts that are already configured.
  

• Will customers with current FTP setups need to be modified?
  No. There is no impact to current customer FTP setup.
  

• Will there be any impact to our current Single Sign On (SSO) integrations?
  No. There is no impact to current SSO integrations.
  

• Will business users on smaller screen laptops and tablets have the same experience as traditional desktop/laptop users?
  Yes. Digital One Business has a responsive, touch-centric design that provides a consistent experience regardless of the device used by the business user.
  

• Will the accounts currently selected for users’ dashboards be migrated over to the new landing page?
  No. Users will need to reconfigure their dashboard panels and select which accounts they want included in each.
  

• Is there a limit to the number of accounts that can be displayed on the Welcome page?
  There is not a limit for the number of panels that can be displayed on the Dashboard, and other than the Important Account Balances panel, there is also no limit to the number of accounts that can be displayed within each panel. In the Important Account Balances panel, up to seven accounts can be displayed per account type. Account types include checking, saving, CD’s, and loan accounts. If more than seven accounts is desired, additional Important Account Balances panels can be added to the Dashboard.
  

• Will users be able to search for more than 90 days transaction history in a single search?
  The ability to search for more than 90 days of transaction history in a single search has not been changed.
  

• Will a user’s Favorites in Business Internet Banking be carried over to Digital One Business?
  Yes. All saved favorites (and reports) will be carried forward into Digital One Business.
  

Additional questions? Contact us.

If your question is not addressed above, please contact your Relationship Officer or Treasury Sales Officer.