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Des Moines/Security/Email Security

Email Security Message

​Is Email Secure?

Important information to remember about the use of email when communicating with Bankers Trust:
  • Although email has become common with today's fast and efficient communication via the Internet, we want you to be aware of e-mail limitations, as well as precautions you should take when using any e-mail system.

  • Email is not secure. When you use e-mail to communicate with Bankers Trust, please remember not to disclose information such as your account numbers, credit card number, or Social Security number in the email. A good rule of thumb is to only include information in an email that you would feel comfortable sharing with a stranger. If you need to discuss more specific information with us, please call a customer service representative at (800) 362-1688.

  • Email can be a useful tool for transmitting information of a general nature. However, the security of your personal information is important to us which is why we request that you contact us in person or by phone if you need to discuss specific account information.
If you have questions about Bankers Trust e-mail procedures call us at
(800) 362-1688.
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