Find an ATM
Your Bankers Trust debit card gives you access to more than 95,000 fee-free ATMs through our ATM network providers, Allpoint and MoneyPass. You’ll find more ATMs in your neighborhood, across the country, and around the globe. These in-network ATMs are also in many regional and nationwide retailers, like Target, Costco, Walgreens and CVS. The benefit is that by using an in-network ATM, you will avoid ATM fees.
Use our mobile app to deposit checks at any time or use Depository Drop for cash deposits and loan payments.
What is Depository Drop?
Depository Drop is a convenient and secure way to initiate a deposit or loan payment to your account outside of normal business hours, available to you 24 hours a day, 7 days a week. Your deposit or payment may be processed the next business day after you drop off your items.
Please note, if you are visiting during normal business hours, we’d be happy to help you in-person at our drive-up or lobby. An in-person visit ensures a faster turnaround on your transaction showing on your account. Also, save yourself a trip to the bank by depositing checks from your phone with our mobile app!
What You Need to Use the Depository Drop:
- Items to deposit or make payment
- Envelope (Envelopes may be available at each Depository Drop behind the “Supplies” door or you can use your own)
- The following information:
- Customer name
- Account number
- Phone number (to be reached with questions)
- Deposit amount
- Date of drop
Instructions:
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- Locate the Depository Drop – Most Depository Drops are on the side of the building next to the drive-up. Depository Drops are labeled ‘Depository’. Feel free to call our Customer Service phone number at 1-800-362-1688 or ask our employees where the Depository Drop is located.
- Lift the door labeled “Supplies” to access an envelope for your deposit. May not be available in all locations.
- Fill out a deposit envelope with the required information.
- Seal your envelope and open the bottom part of the Depository Drop by pulling on the handle. Drop in your envelope and close the door
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Bankers Trust ATM and Depository Drop FAQ
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I used an in-network ATM and the surcharge warning message screen said I would be assessed a surcharge fee for the transaction. Will I be charged? Why does this happen?
You will not be charged. Due to the technical limitations of certain types of ATM machines, the networks are currently unable to prevent the “surcharge warning message” screen from appearing on some ATMs. The verification of Allpoint or MoneyPass participation happens while the transaction is processing rather than before, so the surcharge fee page will show up prior to the transaction being completed. The networks are working to eliminate this confusion in the future.
You should continue the transaction by answering “yes” on the ATM screen. When you get your receipt, you’ll see that you were not assessed a surcharge (i.e., the withdrawal amount on your receipt will show $20, $40, $60, etc., as opposed to $22.50, $42.50, $62.50, etc., shown when you pay a $2.50 surcharge fee).
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When will my deposit/payment show on my account?
Items placed in the Depository Drop will be processed the next business day. If you are visiting during business hours, please consider using the drive-up services or lobby. This will ensure a faster turnaround for a deposit showing on your account and we’d love to see you!
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What items can be placed in the Depository Drop?
Cash, checks or loan payments are the most common items placed in the night drop. If you have other paperwork or documentation that needs to be returned to the bank, and if fits in a legal-size envelope, you may place in the Depository Drop as well.