​Contact Us By Phone

​Customer Service

Phone: (515) 245-2863
Toll Free: 1-800-362-1688
Hours of operation
Monday – Friday: 7:30 a.m. - 8:00 p.m. (CST)
Saturday: 8:00 a.m. - Noon (CST)
Multi-lingual assistance
Bosnian

Lost or Stolen Cards

To report lost or stolen cards after hours:
Debit or ATM Cards: 1-800-236-2442
Credit Cards: 1-800-325-3678

​Support Services

401(k): 1-800-362-1688 ext. 2972 or 5230​
Easy Access Automated Information Access: (515) 245-5252
Easy Access Toll Free: 1-800-932-3279
Commercial Lending: 1-800-362-1688 ext. 5204
Treasury Services: 1-800-362-1688 ext. 2835
International Services: 1-800-362-1688 ext. 5285
Residential Mortgage Services: (515) 222-2000
Trust Services: (515) 245-2800
Gift Card: 1-866-255-9849​​
Family Cash Card: 1-866-696-5213
MyPayCard Employee/Cardholder: 1-866-255-9849​
MyPayCard Employer Administration: 1-800-626-5761

Contact Us By Email

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