Locations

Branch lobbies open by appointment only beginning July 14. Drive-ups remain open.

Due to the increase in COVID-19 cases locally and for the protection of customers and staff, all Central Iowa branches will encourage drive-up use, and lobbies will be open by appointment only, beginning on Tuesday, July 14, until further notice.

Customers may call their local branch or Customer Service to make transactions, set an appointment to meet in person for transactions requiring the customer be present, or to access their safe deposit box. Employees and customers will be required to wear masks during appointments, and customers will be asked to show their IDs and lower their mask to verify their identity upon arrival.

Learn more about our COVID-19 response


Bankers Trust is conveniently located in each of our markets in order to meet your banking needs. Stop by or call any of our locations for more information, including languages offered at each branch.

Bankers Trust Corporate Headquarters

453 7th Street
Des Moines, IA 50309
515.245.2863
1.800.362.1688

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Central Iowa Bankers Trust Locations

Location Lobby Hours – BY APPOINTMENT ONLY UNTIL FURTHER NOTICE Drive-up Hours
Altoona Branch
3820 8th Street S.W.
Altoona, IA 50009
515.957.8989
Monday – Friday: 9:00 a.m. to 5:00 p.m.
Saturday: 8:00 a.m. to Noon
Monday – Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 8:00 a.m. to Noon
Ames Branch
3725 Stange Road
Ames, IA 50010
515.233.4424
Monday – Friday: 9:00 a.m. to 5:00 p.m.
Saturday: 8:00 a.m. to Noon
Monday – Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 8:00 a.m. to Noon
Ankeny Branch
1925 N. Ankeny Blvd.
Ankeny, IA 50023
515.965.2497
Monday – Friday: 9:00 a.m. to 5:00 p.m.
Saturday: 8:00 a.m. to Noon
Monday – Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 8:00 a.m. to Noon​
Clive Branch
11111 University Avenue
Clive, IA 50325
515.222.2000
Multi-lingual Assistance Offered
Bosnian and Spanish
Monday – Friday: 9:00 a.m. to 5:00 p.m.
Saturday: 8:00 a.m. to Noon
Monday – Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 8:00 a.m. to Noon
Downtown Branch
717 7th Street
Des Moines, IA 50309
515.245.2426
Multi-lingual Assistance Offered
Lao and Taidam
Monday – Friday: 9:00 a.m. to 5:00 p.m.
Saturday: 8:00 a.m. to Noon
Monday – Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 8:00 a.m. to Noon
East Branch
150 E. Euclid Avenue
Des Moines, IA 50313
515.245.2432
Multi-lingual Assistance Offered
Lao, Spanish, Tai Dam, Thai, Hmong, Vietnamese and Sign Language
Monday – Friday: 9:00 a.m. to 5:00 p.m.
Saturday: 8:00 a.m. to Noon
Monday – Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 8:00 a.m. to Noon
Grimes Branch
110 S.E. Main Street
Grimes, IA 50111
515.986.3606
Multi-lingual Assistance Offered
Bosnian
Monday – Friday: 9:00 a.m. to 5:00 p.m.
Saturday: 8:00 a.m. to Noon
Monday – Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 8:00 a.m. to Noon
North Branch
3905 Merle Hay Road
Des Moines, IA 50310
515.245.2440
Multi-lingual Assistance Offered
Bosnian, Spanish and Vietnamese
Monday – Friday: 9:00 a.m. to 5:00 p.m.
Saturday: 8:00 a.m. to Noon
Monday – Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 8:00 a.m. to Noon
Skywalk Branch
453 7th Street
Des Moines, IA 50309
515.245.2919
Multi-lingual Assistance Offered
Lao and Tai Dam
Monday – Friday: 7:30 a.m. to 5:00 p.m.
Saturday: Closed
South Branch
655 E. Army Post Road
Des Moines, IA 50315
515.245.2977
Multi-lingual Assistance Offered
Spanish
Monday – Friday: 9:00 a.m. to 5:00 p.m.
Saturday: 8:00 a.m. to Noon
Monday – Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 8:00 a.m. to Noon
West Des Moines Branch
620 S. 60th Street
West Des Moines, IA 50266
515.248.1320
Multi-lingual Assistance Offered
Spanish
Monday – Friday: 8:00 a.m. to 5:00 p.m.
Saturday: 8:00 a.m. to Noon
Monday – Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 8:00 a.m. to Noon
Windsor Heights Branch
7000 University Avenue
Windsor Heights, IA 50324
515.271.1000
Multi-lingual Assistance Offered
Lao and Spanish​
Monday – Friday: 9:00 a.m. to 5:00 p.m.
Saturday: 8:00 a.m. to Noon
Monday – Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 8:00 a.m. to Noon

Cedar Rapids Bankers Trust Locations

Location Lobby Hours – BY APPOINTMENT ONLY UNTIL FURTHER NOTICE Drive-up Hours
Cedar Rapids Main Office
201 1st Street SE
Cedar Rapids, Iowa 52401
319.896.7777
Monday – Friday: 9:00 a.m. to 5:00 p.m.
Saturday: Closed
Monday – Friday: 9:00 a.m. to 5:00 p.m.
Saturday: Closed
Blairs Ferry Branch
400 Blairs Ferry Road NE.
Cedar Rapids, Iowa 52402
319.221.1230
Monday – Friday: 9:00 a.m. to 5:00 p.m.
Saturday: Closed
Monday – Friday: 9:00 a.m. to 5 p.m.
Saturday: 9:00 a.m. to Noon

Phoenix Bankers Trust Locations

Location Hours
Phoenix Main Office
2525 E. Camelback Road, Suite 100
Phoenix, AZ 85016​
602.224.2020
Monday – Friday: 8:30 a.m. to 5:00 p.m.
Sagewood
4555 E. Mayo Boulevard
Phoenix, AZ 85050
602.224.2035
Monday – Friday 8:00 a.m. to 4:30 p.m.
Sun Health Grandview Terrace
14515 W. Granite Valley Drive
Sun City West, AZ 85375
602.224.2046
Monday – Friday: 8:00 a.m. to 4:30 p.m.

Omaha Loan Production Office*

14301 FNB Parkway, Suite 200
Omaha, NE 68154
402.343.0055
1.800.362.1688

*Loan office only – no deposit services 

BTC Trust Company of South Dakota

5032 S. Bur Oak Place, Suite 131A
Sioux Falls, SD 57108
605.221.3092