Internet Banking
With Internet Banking from Bankers Trust, you have access to your accounts and a variety of tools to bank whenever – and wherever – it’s most convenient for you. We understand that life can be busy, which is why our online banking services for both businesses and individuals enable you to complete a variety of banking tasks. Whether for yourself or for your business, internet banking makes managing finances easy and efficient.
Personal Internet Banking Features
View balances
Review transaction history
Make payments
Manage your budget
View spending insights
View your credit score and report
Features
Our online banking platform provides a wide variety of features that allow you to manage nearly all aspects of your personal banking and to help you manage your overall financial wellbeing. Features include:
- View your credit score, the factors that influence it and your full detailed credit report
- Open new accounts online
- Take advantage of budgeting and personal finance tools
- Access spending insights
Changes to Your Account
Additionally, Internet Banking allows you to request changes to your account, such as:
- Update an address or phone number
- Stop payment on checks
- Re-order checks
- Manage account alerts
- Send secure messages to Bankers Trust Customer Service
Business Internet Banking Features
View balances
Review transaction history
Make payments
Monitor fraud
View electronic statements
Features
With Business Internet Banking, you can efficiently manage many day-to-day aspects of your business accounts with features including:
- Real-time deposit and loan balance and transaction information
- Images of checks paid and deposited items
- Electronic statements for deposit accounts, loans, and account analysis
- ACH return items and corporate payment reports
- Forms and document library
- Download data for inputting into spreadsheets or other software
Transactions
You can also easily and conveniently conduct transactions such as:
- Internal transfers
- Stop payments
- ACH Origination (Module or File Upload)
- Check and ACH Positive Pay
- Loan payments and advances
- Domestic and international wire transfers
- Remote deposit and Mobile Express Deposit
- Business Bill Payment (online and mobile)
- Business Online Payroll
Contact your relationship manager to set up internet banking.
Additional Online Banking Tools
With Bankers Trust Internet Banking, you’ll also receive access to a number of tools that help you manage and track your finances. These include:
Online Documents
Reduce your paper consumption and increase your account security with Bankers Trust’s online documents, which include account statements, notices on rate changes or overdrafts, and tax forms.
To adjust your statement preferences, simply log in to Internet Banking, choose “Accounts” and under “Online Documents” change your delivery method from “Paper” to “Online.”
People Pay
Send money to friends, family, and colleagues conveniently and securely with People Pay from Bankers Trust. Get started by logging in to Internet Banking, adding the payee’s name and mobile phone number or email address and choose how you’d like to send money. Not available in the Mobile Banking App.
Online Bill Pay
Our Bill Pay service lets you send money from your checking account to a creditor or vendor online. When set up, you’ll be able to send money from your checking account to pay bills, such as your credit card, loans or a public utility. You’ll also be able to set up automatic payments, receive e-bills, add payees, edit or cancel payments, view payment histories and more.
Budgeting and Personal Finance Tools
Easily manage your finances and track expenses by category from one place online. Use the Accounts tool to link and view all of your bank accounts, investments, and real estate in one place. Track your net worth and see your total financial picture.
Credit Score
View your credit score and understand the factors that influence it with Credit Insights. You will be able to review and refresh your credit score and detailed credit report daily without impacting your credit score, allowing you to manage your credit score anytime and anywhere.
Spending Insights
View personalized insights and advice based on your Bankers Trust account transactions and balance history to better understand your financial behavior, including customized analyses and recommendations.
- Changes to subscription fees, reminders when a subscription service will likely automatically renew, or if you’re enrolled in similar subscriptions
- Identify unusual, new or duplicate online transactions and transfers
- Charges after a free trial
Look for ‘Insights’ after the accounts listing in your Internet and Mobile Banking.
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Internet Banking FAQs
Find answers to common questions about Internet Banking.
Can I open a new account online?
Yes, many personal accounts are available to open online, including checking, savings, certificates of deposit (CDs), and health savings account products. However, our branch teams are available if you prefer in-person assistance or have questions.
What account changes can I make through Internet Banking?
You can update your user ID and password, email and phone numbers, submit a change of address or stop pay request. You can manage account alerts and send secure messages to Bankers Trust Customer Service. You can also update statement and document delivery settings.
Can I view my credit score through Internet Banking?
Yes, you can view your credit score in the Credit Insights section of Internet Banking. Through Credit Insights you are able to review and refresh your credit score and detailed credit report daily without impacting your credit score. Learn more about Credit Insights here.
How do I switch from paper to online statements?
You can manage your statement delivery preference as well as your notices and tax forms (1099-INT). To make changes, click on “Accounts,” “Online Documents,” then “Delivery Settings.”
What can I do if I have trouble with my Internet Banking account?
If you are having trouble with your Internet Banking account, please contact our Customer Service team for assistance at (515) 245-2863 or toll-free at 1-800-362-1688.
Have Additional Questions?
Contact us, call or stop by any Bankers Trust branch for questions or help with your Bankers Trust Internet Banking account.